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Silverfast v8.8. Don’t touch it.

The nightmare after Xmas

in Silverfast , Tuesday, December 29, 2015

Please take the following article with a LARGE grain of salt. It’s mostly rubbish. Having calmed down, and after receiving a very hurt email from Lasersoft, I wrote this.


Around 3 or 4 years ago, when Silverfast was at version 6.5, it was urgently in need of a complete rebuild, not only to replace the antiquated and extremely convoluted user interface, but also to make it compatible with modern operating systems.  Rather than grasp this nettle, Lasersoft, to all external appearances, fiddled about, adding fake Mac Intel “support”, and various new features which added precisely zero value, but which they charged for.

Finally, they released Siverfast v8, the rebuild we needed, and while it had a bit of a rocky start, there were swift iterations, and quite soon it became reliable and dependable. Various incremental features were added, culminating in v8.5, which I wrote about when it was released. Not only was v8.5 actually useful, but it was free.  Several incremental improvements to the Job Manager followed.

Now, we have v8.8. Also free. And a total, unmitigated disaster. We seem to have gone back to the bad old days (no, I have no idea where 8.6 & 8.7 went, but 8.8 should have gone there too). We have a new iteration of the algorithmic dust & scratch removal, for scanners not equipped with an infrared channel, called “SRDx”. It has an “x” in it so it must be fabulous. Well, maybe it is. It looks less unusable than the old SRD, but that wasn’t hard to achieve. As for the results, I don’t know, but since I only have IR-channel scanners, I don’t need it.  However, what it also brings to the table is that it has apparently totally screwed up the IR version, iSRD, in Silverfast HDR.  Clicking on “SRDi” (the only was to invoke xSRD) selects xSRD by default.  There is no really obvious was to switch to SRDi, expect by clicking on a tab, but that doesn’t tell me if both are invoked or just one. Also, the 1:1 or HQ preview modes just show a black screen, or sometimes a 1:1 unprocessed view.  All real-time corrections such as curves stop working, and attempting to process an image leads to a “quiet” failure at somewhere near the start of the SRD phase.

In summary, Silverfast Archive Suite, at a stroke, becomes unusable.

They have “fixed” the appealing DNG bug from the last version, in that HDR can now correctly interpret DNGs saved by AI Studio v8.8, but not and previous versions.

This is simply not acceptable for a software suite which costs €999.

So what else does v8.8 bring us ? Apparently the SDRx thing can be used on “Digital Camera Images”.  Sorry, Mr Zahorsky, you tried that with Siverfast DC.  It won’t work. Nobody in their right mind would use Silverfast to spot-correct digital camera images.  We also get a “History” feature.  Whatever. All I see here is a sequence of black frames.  I don’t need “History”.  It doesn’t work, anyway. And as far as I can tell it isn’t saved in the “HDR” format metadata.

And there’s an option for something called ColorServer, which is not aimed at people like me, but at production environments (do analog film production environments still exist ?) and which looks a whole lot like the old hot folder feature which I seem to recall existed in v6.5.  And it costs extra. What planet are they on, really?

I don’t much like criticising Lasersoft, because the contacts I’ve had with their staff make them seem to be decent, courteous people.  On the other hand, the way they’ve implemented user to user forums (every single post moderated, with long delays) and social media communication is incompetent to the level of comedy.  Two days consulting with a social media expert would bring them more benefit than a hundred “upgrades”.

In parting, here’s my current issues list.  I had intended to send it to Lasersoft, but really, they don’t seem to care. At a corporate level, anyway.

  • if the “Tool set” is supposed to remember / recall a window layout, it doesn’t work very well. For a start, the Tool-related panels (USM, iSRD, etc) get VERY confused.  They seem to show an activated state in the icon but dis-activated in the panel.
  • In 24 bit mode.  The Histogram tool is floated, and stretched. When I click on 48 bit, the Histogram tool dis-activates / disappears.
  • When 1:1, or HQ Mode is selected in iSRD tool, USM tool says “exact preview disabled” - it seems that previews are not shared between tools, even after they’re activated
  • I often use 720dpi output.  In the resolution drop down, an entry, “Custom (720dpi)” has appeared. Very nice - except it doesn’t work. Selecting this has no effect on resolution setting.
  • Histograms cannot remember that I prefer “Separate”.  SF 6.5 had no problem with this as far as I remember
  • Frame resize mode cannot preserve aspect ratio - e.g SHIFT+Drag
  • OpticFilm 120:  On first start up, first scan, the scanner makes a “clunk” noise, then a second, and then nothing.  To get it to work, I have to force-quit SF8, turn off the scanner, turn it on again, restart SF 8, and scan again. Usually it works on the second attempt, but not always.  After this, it will work fine for hours or days, until it is shut down.  I have tried different USB cables, different ports, USB2, USB3, same thing.  This only started with a quire recent update of SF 8 Ai.
  • v8.8.  The new “SRDx”, which apparently is non-IR based, is selected automatically.  Selecting SDRi makes the preview screen go black. It is totally unclear if SDRx or SDRi are coupled, i.e work together, or separate. From the GUI, it does not seem possible to select which one you want (or both). Both get activated (possibly) by clicking on the iSRD button. Eventually, clicking back and forth makes Silverfast crash. Quelle surprise.

The net result of v8.8 is make me switch to Vuescan.  Well done, Lasersoft.

Posted in Silverfast on Tuesday, December 29, 2015 at 11:32 AM • PermalinkComments ()

The State of Film Scanning - Addendum

bad news

in Scanning , Wednesday, December 02, 2015

Ps13close

Following on from my post from a few days ago, today I received some very unwelcome, and unexpected news in my Inbox.  Apparently, the company to which I send film to be developed, and which does an excellent job, Studio 13 in Zürich, is shuttering permanently on December 23rd. This was also the only place that I know of that processes Agfa Scala. Even the (probably) last remaining significant Swiss E6 lab which I know of, fotomedia, which sells Scala, outsourced processing to Studio 13. So I guess that’s it for Scala. And E6 slide film is on the precipice. 

Apparently their C-41 lab has been acquired by Tricolor, a company I haven’t heard of, but who’s website is a little intimidating. And it doesn’t mention film development services in any clear detail. And C-41 is not E-6.  I don’t know if Chromobyte, in Basel, are still in the development business. They were possibly the best I ever found in Switzerland, but at some point they also started outsourcing to Studio 13, so I decided to cut out the middleman.

I’m not sure why Studio 13 is closing. They offered a very fast, fairly priced and extremely high quality service. I guess there’s no demand for film anymore, but that didn’t appear to be their principal business anyway.

Sf screen

I wonder how much longer I’m going to be looking at screens like this ?

In a strangely coincident way, earlier this week, responding to a price so low it must have been an error, I ordered a Sigma DP0 from Amazon Germany. They honoured the price, and it’s on its way.  The DP0, in particular with its aspect ratio setting of 21:9, has been mentioned by several people as the potential ersatz “digital XPan”. That ratio sits halfway between the XPan 65:24 and 2:1 ratios, and the Foveon Quatro sensor should have enough resolution to support the crop.

We shall see. Is the end of film, and film scanning, approaching faster than I thought?

Posted in Scanning on Wednesday, December 02, 2015 at 07:46 PM • PermalinkComments (1)

The State of Film Scanning

not dead yet

in Scanning , Saturday, November 28, 2015

Prompted by a number of queries both in comments here and more frequently by email, and also by a very well written article on the Plustek OpticFilm 120 scanner, I have decided to write up my feeling on the current state of film scanning.

Xpan norway1506 2 09

First up, an appeal: people, please manage your expectations. Seriously. Film scanning is now right on the edge of a niche within a niche market - film photography - which is either small but stable, or still dwindling, depending on who you believe, and if you consider “Lomography” to be a genuine component of this market (I don’t). Film scanning requires a combination of a complex opto-electronic-mechanical device together with high specialised and complex software. And customers - well, the few that exist - are demanding a perfect solution at an increasingly low cost. Frankly it’s astonishing that any enterprises still find a viable business model in this space. And then when you narrow it down even more to medium format film scanning, it gets crazy.

Please correct my if I’m wrong, but I believe there are three current manufacturers of MF film scanners: Plustek, Reflecta, and Hasselblad. The Reflecta scanners are badge-engineered versions of a white-label device built in Taiwan and sold under several labels, including Pacific Imaging. The Hasselblad scanners are so mind-blowingly expensive that it is hard to imagine them having any customers other than major media companies or very well-funded public institutions. Which leaves Plustek. I don’t really know a lot about Plustek the company, but my impression is of a small but enthusiastic company in a very small pool, not unlike Cosina with rangefinder cameras - oh, wait.

Fifteen years ago the story was very, very different. There were at least 5 manufacturers active in desktop MF film scanners alone (Nikon, Minolta, Polaroid, Microtek, Imacon), with new models and innovations appearing regularly. Add to this several others producing 35mm models only (including Canon and Plustek), and you had a healthy market at a range of price points. There are of course still secondhand models to be found, but the prices tend to be insane, there is mostly no servicing or repair available, and people tend to hang on to scanners that work properly. As said before, these are complex, delicate devices, subject to considerable wear, and don’t last for ever. And drivers compatible with latest operating systems are unlikely to be found. So realistically, you need to rule out the second hand market if you’re planning on staying in film scanning for the foreseeable future. Note, there is another path, which is to buy a second-hand drum scanner. These formerly insanely expensive devices, found only in Pre-Press shops, can now be acquired for something close to a pittance. But wait - they are very complex to install, maintain, and operate, requiring specialist knowledge which is hard to find even on the internet. They are very large, very heavy, and very cumbersome. And as for software - usually dongle protected through something like Apple ADB - forget about compatibility with anything released after around 2005. At the latest. Some brave souls offer bespoke scanning services using these monsters. If you want the ultimate quality, because they really are very, very good, you could go in that direction.

Note though, Tim Parkin, who runs the above linked drum-scanning service, reviewed the Plustek OpticFilm 120 (paywalled), and had this to say (I’m quoting very selectively here): “What’s quite surprising is how good the Opticfilm 120 is compared with the Howtek (4500 Drum Scanner)”, and “The Opticfilm 120 is undoubtedly a very good scanner and if the film holder and focus issues can be addressed this should give results that are dramatically better than the Epson V750 and potentially on a par with the Nikon 9000”. This, with the caveats that he modified the film holder to use two glass inserts to hold the film flat, and that he stated he would not buy an OF 120 with the existing film holders.

This is a real shame, because Plustek clearly put a huge amount of thought and resources into the film holders, which are the best I’ve ever seen, better even than Minolta’s, and provided no fewer than 7 different types with the scanner. It is quite baffling why they do not provide, or at least sell, glass film holders, as based on Tim’s tests, this would elevate the scanner from “best of a poor bunch” to “best desktop film scanner ever”. It may be possible to hack together a holder or two, buying spares and anti-Newton glass inserts, but I’m really not very good at that stuff, not to mention lazy and impatient. Oh, and ugly. Finally, another caveat on the OF 120 is that your chances of getting a glitch-free copy seem to hover around 50%. My first one had a stuck pixel or two in the Infrared channel, and went back for servicing (a total hassle in Switzerland, where Plustek has no official distribution, which is not unusual for small companies, as we’re a small country and not in the EU - but the retailer, Heiniger AG, was very helpful, and eventually I got a brand new scanner). At least we see there the benefits of a warranty and active production.

So, that’s the hardware. The Plustek OpticFilm 120 is, in my opinion (based on 20 years of film scanning), the least-worst choice for a new desktop film scanner. Note, I’ve never tried the Reflecta MF–5000, but the German film scanner info site prefers it over the OF 120. I think they got exasperated with the OF 120’s glitches. To me the Reflecta looks a little clumsy, especially the 35mm holder, and I’m not sure it can scan XPan panoramic format, a must for me. As for the Hasselblad X1/X5, even hiring one for half a day is horrendously expensive. And they don’t even have dust / scratch removal.

Now, the software. And again, we need to manage our expectations here. I’m a Silverfast (by Lasersoft) user, and have been for a very long time. I’m under no illusions that Silverfast is perfect - it is software, after all - but I do believe it delivers the best combination of scan quality and workflow efficiency. Note, you do need to consider the software/hardware combination together. It is possible that for other combinations, you’ll get different results. However, Lasersoft are closely involved with the initial and ongoing development of the OpticFilm 120, to the extent that it has a Silverfast badge on the front, and the shipping box is dominated by Silverfast PR. So, I expect that if Silverfast is going to be optimal for any scanner, it’s this one.

Silverfast was stuck on Version 6.x for many years. It had grown into a bit of a monster, with newer features seemingly bolted on at random, and it was crippled, on the Mac, by being based on PowerPC APIs. It ran under Rosetta, but when Apple dropped that as fast as they could (typical a***h*le behaviour from Cupertino), we were stuck. It took Lasersoft a long time to respond, in the light of the parallel dramatic downturn in demand for scanning solutions, but eventually they delivered the completely reengineered Version 8. Well, v8 is still idiosyncratic - it wouldn’t be Silverfast otherwise - but in my opinion, the current v8.5 is their best ever.

A lot of people complain about Silverfast. Now, I’ll admit to long-term user bias, but I’m not fan boy. I’ve been using Apple kit since 1990, and I’m certainly no Apple apologist. I also have professional UX/UI Design experience, and I’m neither known for my willingness to compromise, nor to suffer fools gladly. But given all this, and agreeing that Silverfast has a bit of a learning curve, I cannot understand why people are so critical of it. It makes a very complicated set of tasks, i.e reliably capturing an image imprinted as a positive or negative on a physical transparency, into an optimal, accurate, colour-managed digital copy quite easy. It’s colour editing tools are far superior to Photoshop, when considered specifically for film scanning, although probably the subset of users which can understand and benefit from this is also getting smaller. Yes, it requires some learning time. So does Photoshop. Yes, the documentation for v8 is crap. So is Photoshop CC’s. It’s an industry trend, you don’t get manuals any more (but with a small outlay, you can buy Mark Segal’s excellent guide). Lasersoft customer support is included in the price. It’s a bit haphazard, and trying to find the link to submit a question through the web page is a stroke-inducing experience, but if instead you use the “Request Online Support” feature in the application, you get a very quick response. The heavily moderated forum is a marketing disaster area in my opinion, and it is really frustrating to see what, frankly, seems to be team of dedicated, approachable and responsive people making such an unholy mess of promoting themselves. But, baseline, Silverfast works, and works well, and if you invest a little time into understanding it’s more advanced features, you might well be surprised at how much it can do.

It would not be fair to not mention the alternatives to Silverfast. Well, realistically, there’s only one: VueScan. Yes, Reflecta has its proprietary CyberView (not terribly good apparently), and there are long lost options like Binuscan (a seriously weird product). But now there is only VueScan. I’ve had a few public run-ins with Vuescan here, and indeed one of those articles is, to my astonishment, the most visited of all my posts. For some scanners, VueScan is the only option under modern operating systems, and it is certainly the case that you can obtain equally good results with Vuescan in your workflow as with Silverfast, but in my opinion, and experience, it’s more cumbersome, much more hit & miss, and requires a lot more post-processing. But, doubtless, if you’ve used VueScan for many years you’ll be comfortable with it, and you’ll find Silverfast weird. VueScan costs less money than Silverfast, that’s an undeniably fact. Allegedly VueScan also has good customer support. This is debatable - if VueScan’s sole owner, designer, programmer, marketer and support guy, Ed Hamrick, takes a dislike to you, you’re screwed, despite being happy to take your money. Unfortunately Ed is a little cranky. Clearly he is also to commended for his Herculean efforts, but then again, if tomorrow he decides to retire, where does that leave VueScan?

On top of all this, people who say VueScan is easier (or even easy) to use must be living on a different planet - the one the user interface was designed on. Working out how to tell it where you want to save a scan to is complicated enough, but say you want to color calibrate your scanner: in Silverfast, you do this: load the calibration slide, press IT8 calibrate. That’s it. In VueScan: in Input menu, set “Profile Scanner”. Load the calibration slide. Preview. On the internet, find your calibration slide reference data file. Download it. In Color Menu, under Scanner IT8 data, press the “@“ button (which in Vuescan apparently means “file path”), located the downloaded file. Use another “@“ button to tell it where to save the profile. Press Scan. Oh, that’s it! (probably). And all that profile stuff hides in the same menu where you can set colour balance using crude sliders. Ok, I’m not saying none of this stuff works. Clearly, it does. But people saying that VueScan is “easier to use” ? Give me a break - cheaper, yes. Wider scanner compatibility, yes. Good enough output, certainly. But easier to use - well, possibly it’s a more satisfying challenge for digital imaging geeks, but for people for whom scanning is necessary evil on the path to getting good prints, I’m very doubtful.

VueScan SF menus

The File Output menus in VueScan (left) and Silverfast (right).  I know which one I find more intuitive. Of course neither follow anything approach OS UI guidelines, for no good reason I can see.

Of course it is all highly subjective. The upside is that we have two very competent competing solutions in the market. The downside is that commercial realities impose compromises on both.

So, to the people who’ve been mailing me in the past, and those who will do so in the future, all I can tell you is make your own choices, but be grateful you still have choices to make. Buying a software license for Vuescan or Silverfast is not just giving you access to the software, but encouraging the respective makers to continue. Same for hardware - Plustek and Reflecta (and clones) still make new, up to date film scanners for 35mm and Medium Format. Buying one gets you new hardware, a warranty, and customer support. And the right to nag their marketing teams to do better. Given the state of the film photography market, I’d say things are in better shape than we might have expected a few years back.

Posted in Scanning on Saturday, November 28, 2015 at 07:27 PM • PermalinkComments (1)

A Peculiar Obsession

Indecisive Dave

in Film , Tuesday, May 05, 2015

I do wonder why I keep coming back to film. Apart from feeding the XPan, where I don’t have a choice, it really doesn’t make much logical sense. It may make emotional sense, which is probably more important in a creative context, but to what degree that emotion is nostalgia is debatable. Up until 2003 I shot exclusively film, apart from photography intended for multimedia and illustration work, which I was a lot more interested in that straight photography up until around the turn of the century. I carried on dabbling a little with Medium Format film for a while, but found it too cumbersome to fit in with my very limited photography time.

There is of course a debate which precedes “Film v. Digital”, and that is “Positive (aka Slide) v. Negative” (not to mention “Glass Plate v. Wax Cylinder” or “Vinyl v. Polyester”). I was firmly in the Positive camp, and indeed when I talk about “coming back to film” I actually mean experimenting with negative film. I’ve used Kodak Portra 400 in the XPan, and under a certain type of light, essentially strong Mediterranean sunlight, it works pretty well. Indeed, it is quite difficult to distinguish from my favourite slide film, Kodak E100G, although the E100G is a little denser. I also find Portra gives a slight reddish hue in mid tones, but that could well be down to scanning. And there lies the main issue with negative film: there are a million interpretations of the negative, and they’re all largely subjective. With positive film, you have a reference - the developed slide itself. There is a certain amount of leeway for altering the look of a positive scan - more so than many give it credit for - but essentially, if you got your exposure right, the main objective of scanning slide film is to get as near a match to the transparency itself on a light table, although nothing quite matches that look.

With all that in mind, I nevertheless took my newly acquired Olympus OM4Ti, loaded with Portra 400, to my reference pre-alpine glacial valley, along with my Olympus EM-5 as benchmark. The results are, well, interesting. Being impatient, I had the film processed at a 1-hour photo lab, which was perhaps not ideal. I also had them do some auto-scan JPGs for me as an index.  I then scanned a few frames using Silverfast 8.5 and the Opticfilm 120.  Next, I spent a rainy Sunday tuning a film profile for Portra 400. This is actually a thankless task, as it all depends on exposure, lighting, and intent, and getting one fits-all profile just isn’t going to happen. Silverfast’s new Portra 400 NegaFix profile is a good starting point, but my guess is that it assumes nominal exposure, and I’ve followed the current Portra gurus and dialled in +2 stops. Fiddling around with film profiles is far too much like hard work, but I eventually got something I liked. Although once I’d loaded the processed scans into Photoshop, I found them to be too warm in the midtones. Seems most serious Porta users contract out their scanning, but that’s not much to my taste.

ANYWAY.

The other thing is that my 35mm photography skills are obviously very, very rusty. Being used to Micro Four Thirds focal lengths and depth of fields meant that I got the focus point and aperture completely wrong on the OM4’s 35mm lens. Still, what I’m really interested in here is the colour and to discover if thee is actually any benefit in 35mm negative film.  Here is the evidence for the defence:

https://farm8.staticflickr.com/7711/17380592152_9d9b45432b_z.jpg
https://farm8.staticflickr.com/7732/17380587852_dcc1e0d284_z.jpg
https://farm8.staticflickr.com/7768/17356618356_3c553cb439_z.jpg

And here, roughly processed with CaptureOne’s Film Curve tuned for Olympus E-P5, is the evidence for the prosecution:

https://farm8.staticflickr.com/7766/17382608205_b803812b60_z.jpg

I guess that if you look just at the general scene rendition, there’s not that much in it. But the film images took more than a few hours and quite a lot of money to get to that point. The digital image took a few seconds and is essentially free.

So why bother with film at all? Good question. At 35mm I’m not sure there’s any point at all, at least for landscape, but at larger film sizes (including 24 x 65mm) the story is a little different. Film cameras are fun to use, of that I am in no doubt. But digital cameras can be ok too. And getting the final result out of film is another matter altogether.

I’m not quite done yet. Film deserves a better chance, with more careful technique and optimisations with filters and stuff.  And for some reason, the digital advantage seems lesser in urban settings. Also, the positive v. negative debate remains. Perhaps I should treat the OM4 to one of my few remaining rolls of E100G, or more sensibly, a roll of Provia 100F. And on the other hand, there are clearly scenarios where Portra 400, or perhaps Fuji 400H, makes the XPan a far more flexible tool.  But ultimately, what I miss about film is seeing transparencies on a light table. There’s no better way to edit a shoot, in my opinion, and you lose that with negative.

 

Posted in Film on Tuesday, May 05, 2015 at 10:33 PM • PermalinkComments ()

Silverfast 8.5 first impressions

extract, and apply!

in Silverfast , Wednesday, April 01, 2015

Lasersoft Imaging recently announced the release of Silverfast 8.5 at CeBit, and shortly after it became available for download.  This is the most significant update since the complete rewrite which gave us version 8, and it has some interesting sounding enhancements. The first is a much enhanced Job Manager, and the second is the new “HDRi RAW” file format. I’ve been playing around a little with v8.5 Ai Studio, and v8.5 HDR Studio, and here are some very quick, and not terribly deeply researched first impressions.

In the past some new Silverfast features could perhaps be described as over-hyped, or poorly conceived, and on top of that were charged for. But I’m pleased to say that this time around, there seem little grounds for skepticism. First of all, it’s a free upgrade, and secondly, the new features are well designed, well integrated, and genuinely useful.

The Job Manager has gained a great time saving feature inspired by applications such as Aperture or Lightroom: the ability to copy and paste adjustments from one frame to one or more others. In Silverfast it’s called “Extract & Apply”. In Aperture, “Lift & Stamp” - whatever the name, this is really welcome and is especially useful when working on large batches of files in HDR Studio.

SilverFast HDR 8

The new “Extract & Apply” dialog in Silverfast HDR 8.5

Apart from this feature, the Job Manager, which is at the core of Silverfast’s workflow, has had a thorough refresh, and is much nicer to work with now.

The new file format, HDRi RAW, as far as I can tell retains image adjustment settings with the “HDR” file, so that they can be retained between sessions.  This is great, but so far I have to confess to being a little confused, as I thought that Silverfast HDR Studio already managed that. Possibly not, maybe it was only the case for saved Job Manager sessions.  Anyway, it works, and there is also a right-click method to reset to default within the VLT thumbnail browser.

Also, the VLT itself seems to have had some behind the scenes attention, as it feels significantly faster and responsive. Overall the application appears to have received speed and stability enhancements.

There is another new feature, the forthcoming iOS job monitor app. This seems to be more into the quirky end of Silverfast’s range of features, but I guess it might be entertaining!

In conclusion, this is one of the most comprehensive and well thought out revisions I’ve seen Silverfast receive for quite a while. It’s a good indication of the ongoing commitment of Lasersoft to their customers.

One last thing, though. The original CeBit Press Release also mentioned the re-launch, with software and hardware enhancements, of the Plustek OpticFilm 120. I haven’t seen any follow-up to that…

 

Posted in Silverfast on Wednesday, April 01, 2015 at 11:24 PM • PermalinkComments (5)

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