Olympus: F**k off, honourable customer
Customer Service at its finest
It seems that the Olympus E-Club has been shutdown. There are no links to it any more, except the “Who is a Pro” thing you can find somewhere. On the old E-Club page, registrations are disabled, and there is no login, just this:
“Dear customer,
we apologize but this service is currently not available.
Thank you for your understanding
Your OLYMPUS Membership Team”
What, pray, My Olympus Membership Team, am I supposed to understand ? (that “Team” bit is a dead giveaway that they’re Germans, by the way. Germans LOVE teams.)
I think I’m supposed to understand you couldn’t find your arsehole with both hands and a flashlight. Or indeed with a fabulous Olympus endoscope.
There IS still a “Customer Login”, on various European pages, and it accepts my password, and it has my address, but all the serial numbers I have registered are completely gone.
This goes beyond clueless, beyond incompetent. Olympus has always been absolutely hopeless on the web site front, but they’ve really plumbed the depths now.
Unbelievable.